Convergys
visit site- $1,000+
- 10,000+ employees
- Cincinnati, OH
Convergys is an outsourcing company of over 45,000 employees. They were established in 1998 in Cincinnati, Ohio. They offer voice services and non-voice BPO/back office services to companies in the financial, business, and healthcare industries.
Client Insights
Industry Expertise
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Client Size Distribution
This provider has not added their client sizes.
Common Project Size
<$10K 1 project
Clients
- Humana
Highlights from Recent Projects
Convergys was hired by Sasil Online Shop, an e-commerce company, to provide customer service assistance with the aim of boosting sales. The company found Convergys through an online search and selected them due to their high ratings and close geographic location. A single employee from Convergys was assigned to this project, with the key deliverable being to provide top-notch service. The result of the collaboration was successful, with Convergys living up to their reputation as a leading service provider. The selection of Convergys over other options proved to be a good decision for Sasil Online Shop.