Concentrix Corporation
visit site- Undisclosed
- 1,000 - 9,999 employees
- Pittsford, NY
Concentrix Corporation is a Pittsford, N.Y. based business service company that has been in operation since 1980. They also have resources in India and the Philippines. They have over 10,000 employees and specialize in CRM consulting, enterprise app modernization, and application management.
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Highlights from Recent Projects
Concentrix Corporation successfully implemented the SugarCRM system for an asset-based lending client. The client primarily works with banks, providing valuation and disposition services for underperforming assets. The main objective of the project was to build out a single license of SugarCRM to the client's specifications before committing to a company-wide rollout. Concentrix was chosen because of their ability to customize the system according to the client's needs. The client appreciated the cost-effectiveness and simplicity of SugarCRM and found it easy to transition to. During the project, Concentrix was efficient in the discovery process and worked closely with the client over two months to ensure that the Sugar instance met the client's requirements.
After the initial test of the SugarCRM system, Concentrix worked with the client to expand the system to the rest of the team. They also provided ongoing customer support and helped to ensure a smooth implementation process. They were available to answer any questions that arose and made subsequent changes as needed. The client was pleased with the results and found the Concentrix team to be an integral and supportive partner in the implementation of the SugarCRM system.