Concentrix Corporation
visit site- Undisclosed
- 1,000 - 9,999 employees
- Pittsford, NY
Concentrix Corporation is a Pittsford, N.Y. based business service company that has been in operation since 1980. They also have resources in India and the Philippines. They have over 10,000 employees and specialize in CRM consulting, enterprise app modernization, and application management.
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Highlights from Recent Projects
Concentrix Corporation was engaged by an asset-based lending community company to assist in the implementation of a SugarCRM system, marking the client's first earnest adoption of a CRM system. The client chose SugarCRM for its simplicity, cost-effectiveness, and flexibility. Concentrix was recommended by SugarCRM and quickly undertook a discovery process with the client to understand their needs and requirements. Once the architecture of the Sugar instance was agreed upon, Concentrix replicated it for additional users in the client's group. The project also involved ongoing customer support as the system was rolled out, with Concentrix ensuring the implementation went smoothly and addressing any questions or required changes. The client was satisfied with the partnership, noting that Concentrix was integral in taking the next step and confirming that the Sugar instance would work for them based on the customizations made.