Complete Network
visit site- $10,000+
- 10 - 49 employees
- Albany, NY
Complete Network is an outsourced IT service company based in Albany, N.Y., with an office in Charlotte, N.C. The company, founded in 2007, has more than 25 employees who provide cybersecurity, IT consulting & SI, and IT managed services to small and midmarket companies.
Client Insights
Industry Expertise
20%
20%
15%
15%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 55%
Midmarket ($10M - $1B) 45%
Common Project Size
$200K-$999K 3 projects
Clients
- Capitala Group
Highlights from Recent Projects
Complete Network provided comprehensive IT support for an independent insurance company. The company required an IT arm to handle everything from system monitoring to individual computer issues. Complete Network also assisted with server backup and software integration, ensuring compatibility with Microsoft 365 and other systems. They provided valuable assistance in maintaining HIPPA compliance with cybersecurity. The company appreciated Complete Network's proactive approach in evaluating future IT needs and budgeting. The collaboration started in July 2018 and has been successful, with the company expressing satisfaction with the services provided.
The company also worked with a diversified asset management firm, offering a range of IT services. They were primarily responsible for developing and maintaining the firm's computer network. Additionally, they managed the firm's email system, ensuring security for all business activities. Complete Network also operated as a help desk, addressing any network issues that the firm's employees encountered. The firm has been working with Complete Network since before 2010 and continues to invest approximately $60,000 per year in their services. They chose to stick with Complete Network after a thorough proposal process with three other firms, citing them as a strong partner.
Complete Network was hired by Disability Rights New York, an advocacy group, to provide total support for their IT systems. They managed the transition to video phones, handled computer and server management, and provided technical support when needed. Complete Network also monitored the group's networks, alerting them to any potential problems. The group orders new technology solutions through Complete Network, investing at least $120,000 each year. The partnership began in November 2014 and is still ongoing, with the group expressing satisfaction with the services provided.