CloudChoice Inc.

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CloudChoice is a software consultancy based in Saint Catherines, Ontario. The company was established in 2015 and employs a team of about 6. Originally, they consulted and developed for the Freshdesk customer support platform. Over the course of their development, they've diversified their practice to accommodate more clients' needs. CloudChoice's services include custom software development, CRM consulting, IT strategy, software integration, and cloud consulting. 

Client Insights

Industry Expertise

Business services

20%

Consumer products & services

20%

Real estate

20%

Telecommunications

20%

Financial services

15%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 5%

Common Project Size

<$10K 1 project

Clients

  • Carlato Gelato - https://www.gelatodicarlotta.com/

Highlights from Recent Projects

Overall Rating

5.0
1 Review

CloudChoice Inc. was enlisted by a Turnkey Asset Management Platform to set up and customize their Freshdesk ticketing system. This included classifying tickets and creating rules and automation within the system. The team at CloudChoice, led by their CEO Andrews, effectively logged into the client's platform to execute the task, requiring minimal interaction and guidance. They also revamped the firm's Knowledge Base Software, reorganizing their ticketing center and help desk to match the branding of the company's website. The projects, each budgeted at a flat rate of $1,000, were completed swiftly and efficiently. The first project was initiated in 2017 and finished within a few days, while the second project was turned around in March 2018. The client found CloudChoice's services quick, easy, and cost-effective.

Timeliness

5.0

Service Excellence

4.0

Value

5.0

Would Recommend

5.0