Citara Systems

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Cybersecurity company Citara Systems is based in Marlborough, Massachusetts. They offer cybersecurity, IT strategy consulting, IT managed services, cloud consulting & SI, and more and were founded in 2001.

Client Insights

Industry Expertise

Business services

30%

Financial services

30%

Manufacturing

30%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Citara Systems provided managed IT services for Forward Merch, a global merchandise manufacturer. The company was responsible for running the IT infrastructure, managing cybersecurity, and maintaining server integrity. They also developed several virtual machines as per the client's needs. Citara Systems' team offered hardware and software purchase recommendations, primarily working with antivirus software, like Cylance, and managing Microsoft 365. The client invested around $65,000 annually, with the engagement starting in June 2010 and ongoing.

Citara Systems was hired by a business and personal insurance company to handle their IT services. The company was instrumental in setting up the client's employees to work from home due to the COVID-19 pandemic. They purchased new computers and laptops, helped with printers, and set up a ticketing system for problem-solving. Citara Systems also provided cybersecurity education to the client's employees. The total cost of the project was around $10,000, and the engagement started in December 2019.

Citara Systems offered managed IT services and security for a CPA firm. The company maintained the client's hardware pieces, vetted the best models for new laptops or desktops, and maintained the server. They also handled day-to-day tickets relating to software, programs, or apps. Citara Systems used ShareFile for network security and chose the client's equipment, such as high-speed scanners and printers. They also managed the client's wifi systems. The client spent around $20,000 per year, with the engagement starting in January 2006 and ongoing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

42602

2023