Citara Systems

Citara Systems provided comprehensive IT services for an insurance company that previously managed its IT in-house. They procured and set up hardware, enhanced security measures against ransomware and phishing attacks, and established a ticketing system for IT issues. The team played a crucial role in transitioning the company's operations to a remote setup due to the COVID-19 pandemic. The company has been working with Citara since December 2019, investing around $10,000 in the partnership. The insurance company has expressed satisfaction with Citara's services, especially their prompt response to IT issues and their proactive approach to cybersecurity education.

For a CPA firm, Citara Systems handles all IT needs, including hardware maintenance, server management, and troubleshooting software issues. They also provide recommendations for hardware purchases and manage the firm's Wi-Fi systems. The firm uses ShareFile and Fortinet for secure file sharing and network security, respectively, under Citara's guidance. The partnership, which began in January 2006, has seen an annual investment of about $20,000, with additional costs for extra work. The CPA firm has praised Citara Systems for their efficient handling of IT needs and their proactive approach to hardware maintenance and network security.

Citara Systems manages the IT infrastructure for Forward Merch, a global merchandise manufacturer. They handle the company's cybersecurity, server integrity, email services, and development of virtual machines. They also provide recommendations for hardware and software purchases. The team primarily works with antivirus software Cylance and Microsoft 365. The company has invested around $65,000 annually in the partnership since it began in June 2010. Forward Merch has commended Citara Systems for their effective management of IT services and their valuable recommendations for hardware and software purchases.