Chatwise.io

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Al Summers Media is a voice assistant and chatbot design agency based in Karlsfeld, Germany with fewer than 10 people. Founded in 2019, they offer UX/UI design, IT strategy consulting, and mobile app development solutions for clients in the fields of business services and consumer products.

Client Insights

Industry Expertise

Business services

60%

Consumer products & services

10%

Hospitality & leisure

10%

Real estate

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 10%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Chatwise.io was hired by BMW Group to develop a customer support chatbot to manage, schedule and distribute users' infrastructure change requests. The primary goal of this project was to automate tedious processes previously carried out via emails. Chatwise.io designed the user interface of the bot, developed an engaging conversational chatbot script and built a fully functional mock-up to previously defined specifications. They also developed an AI agent to process and automate certain tasks. The project was deemed successful, meeting the company's goal of automation, and the BMW Group praised Chatwise.io for their professionalism and ability to understand their needs.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0