Certified CIO

Certified CIO was hired by a multi-company corporation that had been shut down by ransomware. The corporation's previous IT support had failed to properly back up the server, leaving the company in a critical situation. Certified CIO was selected for their expertise and swift response to the crisis. The owner, Steve Plumblee, and Ken Taylor, were on site to develop a recovery plan and implement it immediately. Despite the server being damaged beyond repair, Certified CIO provided a loaner to get the company back on its feet. The company was back up and running in a short time, thanks to the concerted effort of the Certified CIO team.

SPM Marketing and Communications, a healthcare marketing agency, engaged Certified CIO to integrate IT functions for several new companies joining their group. The project involved setting up Microsoft 365, including Outlook and Microsoft Teams, to ensure all companies were on the same instance and configured for proper communication and collaboration. Certified CIO also produced a training manual for the teams. The CEO, Steve, and SVP, Ken, were directly involved in the project. The engagement, which started in March 2022, is ongoing and has cost the agency around $50,000 so far.

An insurance agency hired Certified CIO to migrate their physical server to the cloud as it was nearing the end of its life. Certified CIO was chosen based on their excellent track record in managing the agency's IT services. The project involved a meeting with the owner, Steve, and the project manager to decide on the best solution, which was to move to the cloud. This would make the firm more nimble and ensure they always had the most up-to-date system. The project also involved upgrading outdated hardware and beginning the move to the cloud. The Certified CIO team, including the owner, project manager, and helpdesk techs, successfully completed the project.