CalTech

CalTech worked on a project for the State Bank of Texas, providing managed IT services and cybersecurity solutions. The bank sought to replace their previous network management service provider with a more reliable and satisfactory partner. CalTech took over the management of the bank's network, servers, and IT issues, hosting servers in their data center and managing software subscriptions monthly. The team also handled hardware and software purchases as needed. Additionally, CalTech provided crucial cybersecurity solutions through their one-defense program, which was particularly vital given the bank's vulnerability as a financial institution. The bank's relationship with CalTech began in November 2016, and they pay approximately $35,000 per month for the ongoing service. The bank reported satisfaction with CalTech's services and the team's ability to answer tickets and provide needed IT support.