CalluX Integrated Solutions Limited
visit site- $5,000+
- 50 - 249 employees
- Kingston, Jamaica
Call center company CalluX Integrated Solutions Limited is in Kingston, Jamaica. The midsize team offers call center services, customer service outsourcing, transcription, and back office outsourcing and was established in 2020.
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CalluX Integrated Solutions Limited was hired by a BPO services company to manage the high volume of calls from specific clients. The company's CEO praised CalluX for their dedicated and hardworking team, particularly their management, who were noted for their excellent interaction and performance improvement efforts. CalluX was tasked with providing customer, sales, and technical support, with each team member expected to make 10 sales weekly. They were also responsible for addressing customer issues, conducting follow-up calls, and telemarketing. CalluX used the tool provided by the client to perform their tasks. The company worked with an account manager and a QA from CalluX, who provided weekly updates on metrics, and their performance was rated highly.