CalluX Integrated Solutions Limited
visit site- $5,000+
- 50 - 249 employees
- Kingston, Jamaica
Call center company CalluX Integrated Solutions Limited is in Kingston, Jamaica. The midsize team offers call center services, customer service outsourcing, transcription, and back office outsourcing and was established in 2020.
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
$10K-$49K 1 project
Clients
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Highlights from Recent Projects
CalluX Integrated Solutions Limited was hired by a BPO services company to manage their call center support. The company's CEO selected CalluX due to their reputation as a dedicated and hardworking team with excellent management. The project involved providing customer, sales, and technical support, with a target of 10 sales per individual weekly, which CalluX consistently met. They also handled customer issues, follow-up calls, and telemarketing, using the tool provided by the client for these tasks. An account manager and a quality assurance officer worked with the client, providing weekly updates that were well received. The client praised CalluX for their teamwork, interaction and continuous performance improvement.