Callenta
visit site- $1,000+
- 2 - 9 employees
- San Francisco, CA
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Callenta was hired by NovaTel Communications, a US-based telecom provider, to offer 24/7 inbound call support for their residential and business clients. The scope of the project included handling incoming calls, scheduling callbacks, processing voicemails, and escalating technical issues via a ticketing system. Callenta was chosen for this project due to their high ratings, affordable pricing, and good value for cost. They were also referred to NovaTel by a trusted source. The project was successfully executed by a team of 6-10 employees from Callenta who provided support in English, Russian, and Turkish. Their flexible work hours and CRM integration skills proved to be crucial during NovaTel's expansion phase.