Call Cici - Out of Business

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Call Cici is a live call answering service founded in 2020 in Scottsdale, Ariz. With fewer than 50 employees on board, they specialize in providing voice services mostly to small businesses. 

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 78%

Midmarket ($10M - $1B) 22%

Common Project Size

<$10K 2 projects

Clients

  • Jiffi Maids

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Jiffi Maids, a house cleaning referral agency, engaged Call Cici to address their need for a virtual receptionist service. Call Cici was tasked with answering calls from Monday to Friday, 8 a.m. to 8 p.m. Through an onboarding process and follow-up calls, Call Cici familiarized themselves with Jiffi Maids' business operations and preferences. The client worked with one team member but multiple people were involved in answering the calls. The engagement, which began in May 2020, cost around $700 and is ongoing. Call Cici's performance has been satisfactory, providing updates and email notifications after each call.

In another project, a house cleaning service provider in Miami Dade county hired Call Cici for their answering services. The goal was to maintain coverage and answer incoming calls from 8 a.m. to 8 p.m. The decision to hire Call Cici was influenced by their competitive pricing and responsiveness. The team composition for this project ranged from 2 to 4 people. The client has expressed satisfaction with Call Cici's services, highlighting their responsiveness and cost-effectiveness.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0