Business Lab
visit site- $1,000+
- 10 - 49 employees
- Tallinn, Estonia
Client Insights
Industry Expertise
50%
15%
10%
10%
10%
5%
Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 35%
Enterprise (>$1B) 5%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Business Lab was contracted by 1-Koolitus, an Estonian training center, to address their operational challenges. The company was struggling with managing their client base, sending newsletters, limited website functionality, and the absence of a unified system for tracking and analyzing. Business Lab's involvement included full-cycle implementation of a digital ecosystem based on Zo One. They meticulously mapped existing workflows, ensuring a smooth transition with no data loss, integrated Zadarma to preserve the business phone number and call history, and provided training and clear documentation to help the team adapt to the new tools. They also responded promptly and effectively to technical issues. The collaboration, which began in April 2024, is ongoing, and the total investment so far is between $2,500–$3,000. The main deliverables were a fully functioning, centralized CRM system, automated communication flows, connected phone and webinar tools, training and onboarding sessions for the team, and documentation and support for future scaling.