BrightFlow
visit site- $1,000+
- 10 - 49 employees
- Sofia, Bulgaria
Client Insights
Industry Expertise
70%
30%
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 25%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
BrightFlow was hired by AVISBG, the largest puzzle manufacturer in Bulgaria, to develop a chatbot. The goal was to educate customers and replace the live agent order tracking system. BrightFlow was chosen due to their proximity to the client's location, budget-friendly pricing, and a positive referral. The project was handled by one BrightFlow employee who delivered a production-ready chatbot. The bot was designed to not respond to unrelated customer queries and had a feature that suggested products based on customer needs. This feature led to an increase in the company's conversion rate. The client expressed satisfaction with BrightFlow's communicative team and the hassle-free maintenance of the bot.