Bottle Rocket

Bottle Rocket worked on multiple development projects for Baylor Scott and White, a non-profit healthcare system in Texas. The main project was the creation of a unique patient portal that would differentiate them from their competitors. Bottle Rocket collaborated with Baylor's team to create an app that increased patient engagement, going through journey mapping to identify opportunities where the app could solve patient problems. The project had approximately 90 features based on user journeys and consumer interviews, but the scope was narrowed down to ten. The team was composed of a project manager, account manager, senior strategist, and designer, among others. The project started in October 2016 and was completed in August 2017.

Bottle Rocket partnered with Kimberly-Clark Corporation, the company behind brands such as Huggies and Kleenex, to modernize their rewards and loyalty program. The goal was to transition the program from an analog system to a more modern approach. Bottle Rocket was selected as a partner due to their past successful executions with large-scale companies. The scope of their involvement was not just to build the app, but also to provide a strategic approach and bring thought leadership to the table. The partnership between Bottle Rocket and Kimberly-Clark is ongoing, with Bottle Rocket managing many of the company's apps.