The Bot Forge

The Bot Forge worked with a content and advertising services company to provide a business initiative for the Christmas season. Led by Adrian, the company's director, they held multiple meetings to discuss the brief and finalize the most feasible idea. The project is currently in the execution phase. The marketing director of the client company found The Bot Forge online and has invested approximately $2,400 USD in their services. The partnership, which began in October 2022, is ongoing.

The Bot Forge was hired by a marketing analytics consultancy to develop a proof-of-concept for a retail client. The project involved the custom development of a virtual agent, built on Dialogflow CX, to demonstrate the potential use of conversational AI in the digital customer journey. The vendor was selected through the Google Cloud Partners directory due to their domain specialism. The deliverable was a live, functional proof-of-concept of an intelligent virtual agent deployed on Google Maps using the Google Business Messenger API and Dialogflow CX. The CEO of the client company worked directly with Adrian from The Bot Forge.

A luxury beauty brand collaborated with The Bot Forge to create a chatbot for their multisite website. The chatbot was designed to provide a product selector or quiz option for website customers in different languages. The vendor was chosen after the client company spoke to several providers and felt that The Bot Forge best understood their needs. The scope of work included creating a chatbot with a product quiz function for onsite use, enabling email updates for customers, and connecting with WhatsApp. The CEO of the client company worked with two team members from The Bot Forge.