Boston SoftDesign

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Boston SoftDesign is an IT agency in Newton, Mass. Founded in 1999, they have about 22 employees that serve small-business and midmarket clients in a wide range of industries. Services include cloud consulting, IT managed services, and web development.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

<$10K 2 projects

$50K-$199K 2 projects

$1,000,000-$9,999,999 1 project

Clients

  • HMH

Highlights from Recent Projects

Overall Rating

4.9
7 Reviews

Boston SoftDesign (BSD) provided Managed IT Services for Brondell, a toilet manufacturer. Brondell required development services related to Workato, NetSuite, JIRA, and Zendesk. BSD connected various operational aspects, eliminating manual work and delivering efficiencies to customer support and operational workflows. The team consisted of 4-5 individuals, including a Client Director and several mid-senior developers. The client praised BSD for their thorough requirement building, easy communication, and straightforward logic.

In another project, BSD was hired to complete a time reporting system for an IT services company. The system was built using Monday.com and Microsoft Dynamics Great Plains, with Workato facilitating the time data sync. BSD was tasked with designing Workato recipes to run time-interval queries and synchronize project names. They also built error checking and Slack reporting into the recipes. The client appreciated BSD's flexibility in accommodating changes during the implementation and their minimal additional time and cost.

BSD also worked on a Salesforce and NetSuite integration project for a home cleaning company. The project involved going through the data requirements for the integration and meeting weekly to discuss the project status. The BSD team for this project consisted of a Project Manager and a Workato developer. The client praised BSD for their understanding of the project needs, quick scoping, and competitive pricing.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

4.9