Boston Managed IT

Boston Managed IT successfully completed a project for Opportunities for Inclusion, a non-profit organization. They provided reliable, 24/7 help desk services to ensure staff can focus on service delivery without technical interruptions. The project included aligning technology investments with long-term organizational goals and ensuring all digital systems met the strict data privacy and reporting standards for human services and non-profit operations. Their work was found to be of high quality, affordable, and a good value for the cost, aligning with the organization's values and culture.

Arise Consulting Service, a support consultancy for children and families with special needs, relied on Boston Managed IT for a secure email and data system setup. The team was tasked with maintaining confidentiality and providing prompt resolution to arising problems. The collaboration was very satisfactory, leading to complete setup of services, seamless platform transition, useful expertise, new equipment provision, and full-fledged support for all staff. Boston Managed IT's ability to meet all these requirements stressed their high ratings and cultural fit, cementing their reputation in the eyes of the client.

Boston Managed IT was hired by STRM.BIO, a biotechnology firm, to be a one-stop solution for their IT management and help desk needs. The goal was to devise strategies for IT policies and best practices suitable for their business stage. They provided comprehensive help desk services, regular consultancy on structure optimization, and expert advice on data storage options and IT privacy policies. Their continued service since September 2021 has underscored their proximity, price-point, and the comprehensive services they offer, resulting in a greatly beneficial and ongoing working relationship.