Blackink IT

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BlackInk IT is an IT managed services company. They are in Indianapolis, Indiana and have a small team that specializes in IT managed services, cybersecurity, and IT strategy consulting. The company was launched in 1993.

Client Insights

Industry Expertise

Manufacturing

15%

Business services

10%

Financial services

10%

Utilities

10%

Advertising & marketing

5%

Consumer products & services

5%

Education

5%

Government

5%

Hospitality & leisure

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 1 project

Clients

  • Elevate Ventures

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Blackink IT successfully provided managed IT services to Capstone Benefits Group, Inc., a company specializing in benefits compliance. The project involved assessing the company's IT setup, equipment needs, and security posture. Blackink IT effectively delivered on all requested tasks, suggested platforms to enhance the company's security, and provided staff training. The company praised Blackink IT for their ongoing support and the improvements they brought to their IT posture and security.

In another project, Blackink IT was hired by Elevate Ventures, a venture capital startup, to improve their cybersecurity posture and governance of IT operations. Blackink IT was tasked with managing all help desk functions, network infrastructure, and improving support for Apple Mac users. The project resulted in improved satisfaction among Mac users, decreased licensing costs, and high-quality resolution of issues. The company also successfully conformed to the CIS v8 Implementation Group 1 security framework.

Blackink IT also provided cloud consulting services to a food equipment manufacturer. The project involved transitioning the company from Google Drive, GSuite files, and Google email addresses to the Microsoft 365 environment. Blackink IT successfully migrated all mailboxes and files, and established security protocols like MFA and other security measures. The company was satisfied with the smooth transition and the enhanced security measures implemented by Blackink IT.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0