Blackink IT

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BlackInk IT is an IT managed services company. They are in Indianapolis, Indiana and have a small team that specializes in IT managed services, cybersecurity, and IT strategy consulting. The company was launched in 1993.

Client Insights

Industry Expertise

Manufacturing

25%

Financial services

15%

Government

15%

Medical

15%

Non-profit

15%

Utilities

15%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Blackink IT successfully provided managed IT services for Capstone Benefits Group, Inc. The company was hired to be a trusted Managed Service Provider, assist with IT equipment purchases, advise on IT security needs, and help manage sensitive data and associated risks. Blackink IT delivered on every request, suggested platforms to secure the organization, and trained staff along the way. This partnership has significantly improved the organization's security and IT posture. The project was a success, and Blackink IT has become a valuable and trusted business partner for Capstone Benefits Group, Inc.

For Elevate Ventures, a venture capital startup, Blackink IT improved the cybersecurity posture and governance of IT operations. The team was responsible for all Help Desk functions, managing network infrastructure, improving support to Apple Mac users, and enhancing the overall cybersecurity posture. The project resulted in improved satisfaction of Mac users, decreased licensing costs, higher quality resolution of issues, and compliance with the CIS v8 Implementation Group 1 security framework. The project was a success, and Elevate Ventures commended Blackink IT for their professionalism and efficiency.

Blackink IT provided cybersecurity and IT managed services for ADVISA, a business consulting firm. The team was tasked with moving the company's tech/internet to a new location. Blackink IT was highly communicative throughout the process, proactively addressing challenges, and offering tailored solutions. The transition was smooth and stress-free, thanks to the team's deep knowledge and consulting expertise. The project was a success, and ADVISA highly recommends Blackink IT for their reliable and personable IT expertise.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0