Blacc Spot Media, Inc.
visit site- $25,000+
- 10 - 49 employees
- Atlanta, GA
Blacc Spot Media, Inc. is a cloud communications consulting firm in Atlanta. Founded in 2011, they have fewer than 5 employees that serve mostly midmarket and small-business clients in a wide range of industries. Services include custom software development, product design, and IT strategy consulting.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 65%
Enterprise (>$1B) 10%
Common Project Size
$50K-$199K 3 projects
<$10K 1 project
$200K-$999K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Blacc Spot Media, Inc. completed a project for Ad Astra, a translation and interpretation service company. The project involved migrating Ad Astra's phone system from AT&T's RingCentral platform to Twilio. The Blacc Spot Media team, led by the COO and CEO, provided support throughout the entire migration process. Despite delays caused by factors beyond their control, the project was successfully completed between April and June. The company spent a little over $2,000 on their services and expressed interest in working with Blacc Spot Media again in the future.
For Capitol Corridor, a regional train service in California, Blacc Spot Media implemented an interactive voice response (IVR) platform. The platform was designed to provide comprehensive over-the-phone information to passengers, integrating with existing systems like Zoho Desk and GovDelivery. The project, which started in March 2019, was completed by early July. The initial contract cost was $70,000, with an additional $40,000 for system maintenance and enhancements from July 2019 to June 2020. The company plans to continue working with Blacc Spot Media.
Blacc Spot Media was hired by a dental aligners business to develop a web interface. The interface was designed to enable the company's care representatives to interact quickly with customers seeking directions to the company's locations. The project, which lasted from October 2018 to February 2019, began with a series of meetings to establish requirements, followed by programming, development, testing, and eventual deployment of the interface. The initial contract was valued at about $200,000, with additional costs for enhancements. The company was satisfied with the results and the flexibility Blacc Spot Media displayed in overcoming challenges.