Bizcorrect

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Bizcorrect is a Customer Service Outsourcing company. They offer Customer Service Outsourcing, Ecommerce Marketing, Branding, and Artificial Intelligence and were founded in 2020. Their small team is Lahore, Pakistan-based.

Client Insights

Industry Expertise

eCommerce

70%

Advertising & marketing

15%

Beauty

10%

Retail

5%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 20%

Enterprise (>$1B) 10%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Bizcorrect was hired by a social media marketing company to provide customer support and SEO services. The CEO of the company found Bizcorrect through an online search and chose them for their proximity, cost-effectiveness, and company values. Bizcorrect was tasked with responding to all emails within 24 hours, improving customer satisfaction, managing tickets efficiently, providing multichannel support, handling escalations, providing weekly performance reports, and contributing to the FAQs/knowledge base. The results were positive, with improved customer satisfaction and efficient ticket management.

In another project, Bizcorrect was engaged by AZK Logix, a digital marketing company, to develop an AI chatbot. The CEO of AZK Logix found Bizcorrect through an online search and a referral, and chose them for their location, pricing, and company values. The project involved an in-depth analysis of customer service workflows, development of a customized AI chatbot, integration of the AI solution across support channels, a real-time analytics dashboard, continuous optimization of the AI model, and staff training. The results were successful, with the AI chatbot effectively enhancing customer engagement and providing 24/7 intelligent support.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0