Bilingual VA Connect

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Answering service Bilingual VA Connect is located in Miami, Florida. The small agency was founded in 2024. Their services include Call Center Services, Back Office Outsourcing, Staffing, Recruiting, and more.

Client Insights

Industry Expertise

Insurance

15%

Legal

15%

Medical

15%

Real estate

15%

Business services

10%

Other industries

10%

Telecommunications

10%

Advertising & marketing

5%

Beauty

5%

Client Size Distribution

Small Business (<$10M) 85%

Midmarket ($10M - $1B) 15%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Bilingual VA Connect was hired by Worldwide Contact Center, a company that sets appointments for health insurance, to provide reliable bilingual agents for cold calling and lead generation. The objective was to enhance the contact rate and conversion efficiency while staying within budget constraints. Bilingual VA Connect was chosen due to their high ratings and was discovered through an online search. They assigned 2-5 employees to the project, providing bilingual virtual assistants who specialized in outbound calling for health insurance quotes. The virtual assistants were responsible for lead qualification, call documentation, and follow-ups. Bilingual VA Connect also managed the recruitment, training, and quality assurance of agents throughout the project. The company's high ratings were a testament to their successful delivery on the project's objectives.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0