Beyond the Arc
visit site- $10,000+
- 10 - 49 employees
- Berkeley, CA
Beyond the Arc is a data analytics company based in Berkeley, Calif. Founded in 2001 and currently employing about nine people, Beyond the Arc provides a mix of data analytics, IT consulting, and digital marketing services. In particular, they specialize in Business Intelligence (BI), system integration (SI), big data, Artificial Intelligence (AI), and marketing strategy. Their primary clients are enterprises in the financial services industry.
Client Insights
Industry Expertise
40%
10%
10%
10%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 5%
Midmarket ($10M - $1B) 10%
Enterprise (>$1B) 85%
Common Project Size
$200K-$999K 2 projects
Clients
- IBM
Highlights from Recent Projects
Beyond the Arc undertook an analytics prediction training project for a social networking site. The project's primary aim was to predict potential customer refunds based on credit card fraud. The company's vice president of business operations received training from Beyond the Arc on using the SPSS Modeler software. The training involved working with specific data related to credit card fraud and customer refunds. This training was deemed successful, with the VP praising the software's effectiveness in data gathering, manipulation, and model creation. The project, valued at roughly half a million dollars, is expected to conclude in January, with ongoing engagement planned for the future.
In another project, Beyond the Arc worked with a large international financial institution to analyze customer feedback data. The company sought to improve customer experience and satisfaction. Beyond the Arc helped identify emerging issues from the data and created a sustainable and repeatable process to address these issues. The project involved the use of SAS and SPSS technologies, and the company found Beyond the Arc's work valuable and plans to expand it in the future.
The company also worked with Johnson Controls, a manufacturing and services company for commercial building equipment. Beyond the Arc was hired to build customer churn models using machine learning. They provided proof-of-concept churn models for two of Johnson Controls' lines of business in Global Services. The project involved numerous data discovery sessions with key business stakeholders. Beyond the Arc's work was appreciated for its culture fit and alignment with company values. The project resulted in the company receiving monthly lists of at-risk customers predicted via machine learning.