Beyond

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Beyond is a design and technology agency located in London, New York and San Francisco. Founded in 2010, they have over 150 employees that serve clients in a wide-range of industries. Services range from customer experience audit and user & market research to learning content creation, experience design and service design.

Client Insights

Industry Expertise

Information technology

35%

Media

15%

Other industries

15%

Retail

15%

Education

10%

Financial services

10%

Client Size Distribution

Small Business (<$10M) 5%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 65%

Common Project Size

$200K-$999K 4 projects

$50K-$199K 1 project

Clients

  • Google

Highlights from Recent Projects

Overall Rating

4.8
7 Reviews

Beyond collaborated with 20th Century Fox to redesign the Fox News website and provide strategic support for areas where the company was weak. The project started in early 2017 and was completed by July the same year. Beyond's team, led by the managing director of their New York office, provided UX, design, strategy, and account management support. The partnership, which cost around $185,000, resulted in a tangible software product that improved Fox News' web presence.

In another project, Beyond partnered with a large internet company that focuses on cloud services to create a content hub for IT decision makers and design a newsletter. The content hub, filled with high-quality, thought leadership content, served as an intuitive knowledge center for CIOs. Beyond's team, which included account managers, project managers, a research team, a UX team, and a design team, also helped design a newsletter that stands out from competitors. The newsletter project alone cost over $250,000, and the engagement, which started in June 2017, is ongoing.

Beyond also developed a client engagement platform for another large internet company. The platform, which facilitated client interaction and assisted in outreach, was designed to boost loyalty and engagement. Beyond's team, which included a client partner, project manager, product manager, user experience specialist, and a network of developers and designers, worked on the platform's first stage from December 2017 to May 2018. The interface promoted stable communication through a direct chat program and a frequently updated flow of relevant articles and blog posts. The company is now able to track the progress of prospective clients through their interaction with the platform.

Timeliness

4.6

Service Excellence

4.8

Value

4.4

Would Recommend

4.9