Best Connections Answering Services
visit site- Undisclosed
- 10 - 49 employees
- Montrose, CO
Located in Montrose, Colorado, Best Connections Answering Services is a small call center company. The team specializes in voice services.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Best Connections Answering Services provided after-hours answering services for Brooklyn Robot Foundry, a robotics and engineering school. The school needed someone to handle calls when their in-house customer service representatives were not working. Best Connections stepped in to fill this gap, directing calls to their team, and then emailing the content of the correspondences to the school. They also set up a tiered escalation process for urgent messages. The team at Best Connections prepared for this role by learning about the school's business in detail, reading their website, noting their addresses, and compiling a list of FAQs based on trending questions. The collaboration, which started in August 2015, is ongoing with an annual cost of about $3,300.