Best Connections Answering Services
visit site- Undisclosed
- 10 - 49 employees
- Montrose, CO
Located in Montrose, Colorado, Best Connections Answering Services is a small call center company. The team specializes in voice services.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Best Connections Answering Services was engaged by the Brooklyn Robot Foundry, a company that teaches robot building and basic engineering classes. The Foundry needed a solution to handle calls outside of their working hours. Best Connections took on the role as their after-hours phone line, answering customer inquiries and then emailing the content of the correspondences to the Foundry. They also established a tiered escalation process for urgent messages. To better serve the Foundry's customers, they familiarized themselves with the business, reading the website, noting addresses, and compiling a list of FAQs based on the trends of the questions. The project, which began in August 2015 and costs approximately $3,300 a year, is still ongoing and the main point of contact is Jacquelyn, the President of Best Connections.