Bespoke Tech Group
visit site- Undisclosed
- 2 - 9 employees
- Denver, CO
Client Insights
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Highlights from Recent Projects
Bespoke Tech Group was selected by litigation firm Ogborn Mihm, LLP to bolster the company's IT infrastructure, increase security, and enhance total performance across the firm. The primary objectives were to provide proficient managed IT support, minimize downtime, and streamline everyday operations. Additionally, the law firm sought to improve technological scalability as a strategic element to facilitate firm growth and efficiency.
A team of 2-5 employees from Bespoke Tech Group was assigned to the project. They were tasked with providing managed IT services, notably help desk support, infrastructure management, and strategic IT advice. This included user support, device and network administration, Microsoft 365 management, security supervision, patching, and overall system upkeep. Their responsibilities also encompassed maintaining system reliability and uptime, managing backups and disaster recovery, and assisting with vendor coordination as required.
The project's key deliverables consisted of swift resolution of support requests, proactive system monitoring and maintenance, cybersecurity supervision, and constant communication about issues, updates, and recommendations. The team successfully met these deliverables and the resulting feedback highlighted the timely responses and enhanced security. The law firm attributed a significant improvement in its reliability, security, and overall performance to the services provided by the Bespoke Tech Group.