Artera

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Artera is a IT managed services company. The midsize Morbio Inferiore, Switzerland-based firm was founded in 2002. Their team provides IT managed services and call center services.

Client Insights

Industry Expertise

Advertising & marketing

55%

Information technology

30%

Other industries

15%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 25%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Artera was hired by a digital marketing company to provide hosting services. The company was in dire need of premium support, as their clients could not afford to wait for days while they were experiencing technical issues. Artera was selected after the company tested numerous hosting providers, with Artera standing out due to their quick and competent support. The company opted for Artera's Hosting PROXIMA with a managed plan after a successful brief test for a client. This allowed the company to focus on their clients' needs without worrying about technical issues. The company found Artera's support team to be competent and in one instance, they were able to speak with a manager within two hours. The company was highly satisfied with Artera's services, noting that their support team not only provided quick responses but also demonstrated mastery of their job.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

5.0