Alt Digital Technologies

Kohler, an American manufacturing company, collaborated with Alt Digital Technologies in order to upgrade and support several strategic Salesforce initiatives throughout their business operations. They aimed to enhance process efficiency and system scalability while offering increased visibility for their sales, service, and operational teams. Alt Digital Technologies was chosen due to its high ratings, budget-friendly services, impressive company culture, and value for cost. The partnership, which began in January 2024, involves Alt Digital Technologies undertaking a myriad of Salesforce-related tasks, including customization, development, configuration, reporting, and user support.

During the course of their engagement, Alt Digital Technologies has delivered a wide range of outputs. This includes creating custom Salesforce enhancements to boost sales, service, and operational processes, developing Lightning components, Apex classes, flows, validation logic, and automation mechanisms to minimize manual work and augment efficiency. Moreover, they also fine-tuned approval workflows and business process automation, offered integration support between Salesforce and external/internal systems, and developed and enhanced dashboards and reports.

The American manufacturing company continues to work with a team of 10 to 15 members from Alt Digital Technologies. Even as they ensure constant issue resolution, user support, and system maintenance, they collaborate extensively with business stakeholders to comprehend requirements and translate them into sustainable tech solutions. The partnership that began in January 2024 still continues, with an investment of around $1 million from the manufacturing firm. This reflection of the firm’s trust and satisfaction with Alt Digital Technologies’ services contributes to the project’s success.