Advanced IT Support

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Advanced IT Support is an IT managed services company founded in 2014. Their small team is headquartered in Jacksonville, Florida and Waycross, Georgia and offers IT managed services, Cybersecurity, IT strategy consulting, and IT staff augmentation.

Client Insights

Industry Expertise

Construction

10%

Contracting

10%

Dental

10%

Government

10%

HVAC

10%

Insurance

10%

Legal

10%

Non-profit

10%

Roofing

10%

Supply Chain, Logistics, and Transport

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Advanced IT Support was hired by HeartForce, a healthcare company specializing in coronary artery disease detection technology, with the specific objective of upgrading their Microsoft security measures. Their main goals included strengthening their security posture and reducing areas of exposure within their operating environment. They sought proactive solutions, aiming to have robust security policies and procedures in place rather than merely responding to issues as they occurred.

The company located Advanced IT Support through an online search and chose them due to their high ratings, cost-effectiveness, and alignment with their company values. A dedicated team of 2-5 employees from Advanced IT Support was assigned to this project. They diligently reviewed the areas that required improvement and collaborated with the HeartForce team to implement the necessary security policies and procedures.

The focus of this project was to elevate the company's Microsoft Security Score, thereby fortifying their overall security standing. Advanced IT Support identified and addressed areas needing heightened attention. They engaged HeartForce in several productive sessions throughout the project duration, allowing the teams to navigate through the various security requirements and facilitate the necessary adjustments. The benefits from this partnership clearly demonstrated Advanced IT Support's expertise, offering good value for the investment made by HeartForce.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0