Adlinc Business Services Limited
visit site- Undisclosed
- 50 - 249 employees
- Montego Bay, Jamaica
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
$200K-$999K 1 project
Clients
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Highlights from Recent Projects
Adlinc Business Services Limited was hired by Crosstown Couriers, a company specializing in on-demand and scheduled delivery services, to provide back-office support. The President of Crosstown Couriers sought Adlinc's services for driver compliance, 24/7 dispatch and customer support, and driver recruiting and onboarding. Adlinc was chosen due to its proximity, cultural fit, cost-effectiveness, and alignment with company values. A team of 6-10 employees from Adlinc were assigned to this project. They provided round-the-clock customer support and issue resolution, managed real-time dispatching operations, took full responsibility for overnight dispatch operations, and handled route management. They also maintained proactive communication with customers regarding order status, ensured driver compliance with regulatory requirements, and supported the recruitment process for independent contract drivers. The project was successful in improving the efficiency and effectiveness of Crosstown Couriers' operations.