Adlinc Business Services Limited

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Adlinc Business Services Limited is a Montego Bay, Jamaica-based Logistics & Supply Chain Consulting company. The company focuses on Logistics & Supply Chain Consulting, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more and is midsize.The company was established in 2023.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Adlinc Business Services Limited was hired by Crosstown Couriers, a company specializing in on-demand and scheduled delivery services, to provide back-office support. The President of Crosstown Couriers sought Adlinc's services for driver compliance, 24/7 dispatch and customer support, and driver recruiting and onboarding. Adlinc was chosen due to its proximity, cultural fit, cost-effectiveness, and alignment with company values. A team of 6-10 employees from Adlinc were assigned to this project. They provided round-the-clock customer support and issue resolution, managed real-time dispatching operations, took full responsibility for overnight dispatch operations, and handled route management. They also maintained proactive communication with customers regarding order status, ensured driver compliance with regulatory requirements, and supported the recruitment process for independent contract drivers. The project was successful in improving the efficiency and effectiveness of Crosstown Couriers' operations.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0