5xRuby
visit site- Undisclosed
- 10 - 49 employees
- Taipei, Taiwan
Client Insights
Industry Expertise
25%
25%
25%
25%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 25%
Enterprise (>$1B) 25%
Common Project Size
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Clients
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Highlights from Recent Projects
5xRuby was hired by an IT company to develop and refine a livestreaming app. The app was designed to allow customer service agents to access customer smartphone cameras for livestreaming issues and annotate on screens, thereby enhancing problem-solving and customer satisfaction. A team of 2-5 employees from 5xRuby was assigned to this project. The key deliverable was the enhancement of the app's livestreaming capabilities. The team at 5xRuby used an agile methodology, delivering software updates every two weeks and ensuring constant communication and feedback. They also ensured transparency in operational aspects such as potential personnel changes, informing the client well in advance. The structured approach and commitment to the project's continuity were highly appreciated by the client.