360-supports

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360-supports is a call center company founded in 2013. Their midsize team is headquartered in Dhaka, Bangladesh and Houston, Texas. Their services include call center services.

Client Insights

Industry Expertise

Financial services

35%

Real estate

35%

Supply Chain, Logistics, and Transport

30%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 45%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Westpark Communications, L.P, a company providing customer support for Medicare Services and Law Firms, engaged the services of 360-supports to manage their back-end customer care support. The primary objective was to enhance consumer satisfaction and streamline the company's communication department. 360-supports was selected through Upwork.com based on their high ratings and budget-friendly pricing. A team of 15-25 members was assigned to the project, tasked with ensuring prompt response to customer queries and concerns. Additionally, they were responsible for the timely dissemination of new products to customers. The project was successful, with 360-supports effectively managing all deliverables within the stipulated timeline. This led to improved customer satisfaction and streamlined communication processes for Westpark Communications.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0