29Lines

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In Tallinn, Estonia, 29Lines is an user experience design agency. They offer UX/UI Design and were established in 2016.

Client Insights

Industry Expertise

Information technology

25%

Financial services

20%

Business services

15%

Education

10%

Medical

10%

Other industries

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

29Lines was hired by a US-based B2B SaaS company to redesign their platform's user interface. The platform, which helps contractors manage projects, estimates, invoicing, and client communication, had become overly complicated and confusing for new users. The aim was to simplify the platform, improve user experience, and help users understand the product's value faster. 29Lines began by identifying areas where users were experiencing difficulties and then redesigned the main dashboard and workspace, simplified navigation, and enhanced the first user experience. They introduced a more intuitive chat-style interface for lead management and created an "Actions" model for clear task management. They also designed Playbooks, which are customizable outreach scenarios with AI-adapted message suggestions. The final deliverables were wireframes, final screen designs, an interactive Figma prototype, and a reusable design foundation for development. The company chose 29Lines for their high ratings, budget-friendly pricing, good value for cost, and aligned company values.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0