Your Retail Coach

Your Retail Coach was engaged by a retail e-commerce company to provide consultation, branding, and CRM services to help scale their business. Over the course of four years, the company completed three consulting projects with Your Retail Coach. The team worked on developing the organizational structure, systems, and processes for all departments. They also conducted training programs for new hires and reviewed completed projects. The team played a crucial role in the company's branding and brand positioning, ensuring they had the right team and partners to build their website and manage customer service. Your Retail Coach also assisted with UI/UX development for customers, CRM, and warehousing. They also provided advice on inventory management, backend coding, and selecting the right marketplaces to partner with. The company invested $30,000 in these services and continues to work with Your Retail Coach.

Abhi Impact Logistics, a supply chain and logistics service provider, hired Your Retail Coach to design Standard Operating Procedures (SOPs) for their warehouse operations. The team from Your Retail Coach conducted an exhaustive analysis of the company's operations and identified the right SOPs for various aspects of warehouse operations, including receipt, storage, picking, packing, documentation, and dispatches. They considered various elements involved in warehousing operations and designed SOPs accordingly. A team of three, including senior associates, a manager, and partners, worked on this project. The company selected Your Retail Coach based on their competency, credibility, and the value they offered at an economical cost.