Wireless Watchdogs

visit site

Wireless Watchdogs is a wireless lifecycle management company based in Inglewood, Calif. The company, founded in 2001, has more than 45 employees and provides IT managed services to enterprise and midmarket companies and institutions in various sectors that include government, manufacturing, and medical.

Client Insights

Industry Expertise

Other industries

45%

Manufacturing

15%

Government

13%

Medical

7%

Energy & natural resources

5%

Financial services

5%

Supply Chain, Logistics, and Transport

5%

Utilities

5%

Client Size Distribution

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 50%

Common Project Size

$200K-$999K 4 projects

$10K-$49K 3 projects

<$10K 1 project

Clients

  • Lowrie Electric Co, Inc.

Highlights from Recent Projects

Overall Rating

4.9
9 Reviews

Wireless Watchdogs partnered with ICEE, a frozen beverage brand, to provide managed IT services. The company was struggling to manage its mobile devices, so Wireless Watchdogs was brought in to oversee device management and monitor usage. They conducted a detailed analysis of the company's bills and provided monthly reports on device usage, unused numbers, and accounts that needed updating. The partnership, which began in January 2005, has been highly beneficial for ICEE, helping them save considerably on their bills.

In another project, Wireless Watchdogs provided call center services for a healthcare management company that oversees more than 20 continuing care retirement communities. The company was experiencing rapid growth and needed help managing their increasing volume of phone orders and account management. Wireless Watchdogs took charge of the process, handling everything from order placement to setting up cell phones for end users. They also configured wireless networks and set up emails for phones. The partnership began in March 2015 and has been ongoing, with the company investing under $500,000 in the project.

Milgard Manufacturing, a company that manufactures windows and doors, hired Wireless Watchdogs for call center and monitoring services. The company needed help with account management, reporting, and financial adjustments for their cell phone services. Wireless Watchdogs coordinated and monitored phone services, made recommendations, and handled usage, eliminating the need for Milgard to manage these tasks internally. The partnership, which began in June 2014, has seen Milgard invest between $25,000-$50,000 annually, totaling around $200,000 over six years.

Timeliness

4.7

Service Excellence

4.8

Value

4.9

Would Recommend

5.0