U-HERTZ

U-HERTZ was hired by a software development company to create an AI assistant for their partner company, Terra Trek, an online outdoor gear retailer. The goal was to reduce customer abandonment, update product pages, speed up customer service, and boost engagement and sales. U-HERTZ developed an AI Shopping Assistant that optimized the checkout process, dynamically updated product pages, reduced response time for customer inquiries, and personalized customer interaction. It also used adaptive learning and optimization to continuously improve question prediction and answering capabilities. The AI was trained using an extensive repository of buying guides, sizing guides, and expert content, refined with insights from internal experts. The result was a significant improvement in online store performance and customer satisfaction.

The CEO and Founder of IMPRO Email agency, an email marketing and SMS company, hired U-HERTZ to develop and integrate an AI chatbot for customer inquiries, improve handling of email subscriptions, preferences, and troubleshooting, provide real-time support for campaign-related queries, enhance overall customer service efficiency and satisfaction, and reduce response times for common inquiries. U-HERTZ designed and developed an AI chatbot capable of handling a wide range of customer inquiries and integrated it with existing customer support systems. They also developed a real-time support feature for instant responses to campaign-related queries. The result was a fully functional AI chatbot integrated with IMPRO's systems, a real-time support feature, and improved customer service efficiency and satisfaction.