Twistellar

Twistellar was hired by a renowned manufacturer of compressed air systems to migrate their system to Lightning Experience, make more extensive use of Cases for customer service requests, and manage assets and orders (CPQ). Twistellar conducted a health check and provided a document listing all the system’s issues which were then broken down into projects prioritized by urgency and time. The migration was conducted to reduce stress for end users by preparing corresponding guides and keeping the new interface similar to the old view. The project is ongoing with regular check-ins in the form of demos to ensure everything meets the client's expectations.

A Danish fashion company, DK Company A/S, hired Twistellar to provide technical support for their Salesforce Marketing Cloud operations. The goal was to enhance technical capabilities, resolve issues efficiently, and receive assistance in development tasks when they involved a technical aspect. Twistellar played a pivotal role in implementing automation solutions within the Marketing Cloud, streamlining processes, and enhancing efficiency. They addressed issues, optimized workflows, and ensured that all technical aspects of the Marketing Cloud environment functioned seamlessly. Twistellar's engagement extended across 15 business units, indicating a broad and comprehensive approach to meeting the unique needs and challenges faced by each unit.

A consulting company hired Twistellar to assist with a project requiring Salesforce Revenue Cloud implementation for a retail business. The client’s prod org included over 3,000 users and necessitated scrupulous integration of the complex revenue cloud solution. Twistellar assisted in the Salesforce Revenue Cloud implementation and helped the client integrate third-party apps such as DocuSign and financial processes automation software. The successful implementation of the Salesforce Revenue Cloud has streamlined the client's operations and enhanced their efficiency.