TPx Communications

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TPx Communications is an IT services company headquartered in Waltham, Mass. with additional offices in Irvine and Orange County, Calif., Boston, and San Francisco. It was founded in 2000 and now has a team 780 that provides IT managed services, productivity, collaboration & UC consulting & SI, cybersecurity and more to mostly midmarket companies.

Client Insights

Industry Expertise

Business services

15%

Financial services

15%

Legal

15%

Medical

15%

Retail

15%

Education

10%

Manufacturing

10%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 10%

Common Project Size

<$10K 23 projects

$10K-$49K 11 projects

$50K-$199K 5 projects

Clients

  • The Kraft Group

Highlights from Recent Projects

Overall Rating

4.3
70 Reviews

TPx Communications was hired by a construction company specializing in ready-mix concrete to provide effective and affordable phone service. The company found TPx Communications through a referral and chose them for their good value for cost. The main focus of the project was to provide and configure phone hardware for the company's users and their voicemails. The client appreciated the team's expertise and the value they received for the cost, expressing satisfaction with the outcome of the project.

A medical equipment company engaged TPx Communications for their call center services and to install phone systems across all their locations. The company, previously dissatisfied with a different service provider, found TPx Communications recommended by other companies they had worked with. The team at TPx Communications, which included a couple of teammates and a technician, successfully installed the phone systems across seven locations in the United States, for a cost of around $20,000–$25,000. The engagement started in September 2022 and is ongoing, with the client appreciating TPx Communication's understanding of their issues and their effective solutions.

Arroyo Veterinary Hospital engaged TPx Communications to revamp their entire phone system. The company was assigned TPx Communications and selected them due to their competitive pricing and a referral. The scope of work involved a complete overhaul of their phone system. The client expressed satisfaction with the outcome, appreciating the improved functionality and efficiency of their new phone system.

Timeliness

4.1

Service Excellence

4.3

Value

4.2

Would Recommend

4.3

Awards

95619

2024

48942

2023

81592

2023

81595

2023

81597

2023