Texas Systems Group

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Texas Systems Group is an IT managed services company. The small Austin, Texas-based firm was founded in 2002. Their team specializes in IT managed services and IT staff augmentation.

Client Insights

Industry Expertise

Medical

50%

Business services

25%

Non-profit

10%

Other industries

10%

Manufacturing

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Texas Systems Group provided comprehensive IT support for a nonprofit organization advocating for retired public school employees in Texas. Given the organization's small staff size, Texas Systems Group stepped in to fulfil the functions of a full-time IT team, offering tech solution updates, budgeting advice, and upgrade recommendations. They successfully onboarded the nonprofit, taking over from a previous IT provider and conducting thorough research into the organization's business. Texas Systems Group then implemented a significant equipment standardization project, creating an inventory system to track the age and warranty status of all equipment. The team also managed replacements for obsolete or out-of-warranty items, ensuring all hardware was supported by vendors. Texas Systems Group now manages all technology-related aspects of the business, including server management, license updates, tech compliance, and networked equipment. The majority of their work is conducted remotely, although on-site work is also undertaken when necessary. The nonprofit has invested between $70,000–$80,000 in their ongoing partnership with Texas Systems Group, which began in May 2017.

Timeliness

4.5

Service Excellence

4.5

Value

4.5

Would Recommend

5.0