Texas Systems Group

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Texas Systems Group is an IT managed services company. The small Austin, Texas-based firm was founded in 2002. Their team specializes in IT managed services and IT staff augmentation.

Client Insights

Industry Expertise

Medical

50%

Business services

25%

Non-profit

10%

Other industries

10%

Manufacturing

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Texas Systems Group was hired by a nonprofit association advocating for retired public school employees in Texas to provide IT support and equipment standardization. The organization, with a small staff of 12, lacked the resources to employ full-time IT professionals. Texas Systems Group used the document provided by the previous IT provider for onboarding and familiarized themselves with the business. They created an inventory system to track the age and warranty status of all equipment and planned replacements for obsolete items or ones with expired warranties. They currently manage all aspects of the business related to technology, including the physical server, licenses, and all networked equipment. The majority of their work is done remotely, but they also work on-site when necessary. The client has invested between $70,000–$80,000 in their services since May 2017, with the partnership still ongoing.

Timeliness

4.5

Service Excellence

4.5

Value

4.5

Would Recommend

5.0