Teal

Teal provided comprehensive IT support for a medium-sized nonprofit organization that previously lacked internal IT support. The firm was chosen for its professionalism, knowledge, and capacity to handle a high volume of work. Teal was responsible for addressing daily technical support issues from the organization's staff, including security, software, and hardware issues. They also took on the roles of technical planning, hardware maintenance and upgrades, and security and software management. The nonprofit worked with various levels of Teal's team, from Tier 1 support through to executive ownership.

Teal was hired by a rapidly growing HR outsourcing and consulting firm to manage their IT infrastructure and provide daily support for their employees. The firm selected Teal based on their positive reviews and the initial meetings with their leadership team. Teal conducted an assessment of the firm's IT infrastructure, completed a vulnerability assessment, and helped configure a system to manage multiple client IT environments. The firm worked with Teal's co-founders, VP of Service, and VP of Cybersecurity before the project was handed over to the onboarding and ongoing support teams.

Teal was engaged by Oxford Finance LLC, a corporate lender to the healthcare industry, to provide IT managed services. The firm was referred to Teal and chose them for their high ratings and cultural fit. Teal replaced the firm's previous Managed Service Provider and took over responsibilities for user helpdesk, network design and implementation, and complete IT security. The project involved 6-10 employees from Teal's team.