Systato

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Established in 2012, Systato is a back office outsourcing company. The midsize Orlando, Florida-based team offers back office outsourcing, computer engineering, IT managed services, call center services, and more.

Client Insights

Industry Expertise

Real estate

50%

Information technology

20%

Business services

10%

Other industries

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Systato was hired by Fridman Properties Family, a real estate property management company, to develop an AI solution for automating their operations and reducing costs. The company, which had unsuccessfully tried various providers to integrate their different platforms, found Systato through a referral. Impressed by Systato's high ratings, budget-friendly pricing and good value for cost, the property management company decided to engage their services.

Systato, led by Daniel Butbul, assigned 2-5 employees to the project. They demonstrated a deep understanding of the company's business requirements and challenges, and meticulously designed an automation process that utilized the company's existing platforms to streamline lead responses. The solution ensured that every interaction, whether via email or phone, felt tailored and personal, a factor that significantly improved customer engagement and lead conversion rates.

Systato's unique ability to customize integrations that fit specific needs, using platforms already in use by the company, set them apart from other providers. They took the time to understand the company's workflow and pain points, and implemented a robust strategy to tie everything together. The result was a seamless, efficient and personalized lead response process that has had a positive impact on the company's business.

The company expressed satisfaction with the results, praising Systato's ability to deliver tailored automation, AI and integration solutions with a personal touch.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0