SynchroNet

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SynchroNet is a small IT managed services company. Launched in 1998, the company is based in West Seneca, New York. Their services include IT managed services, IT strategy consulting, and Cybersecurity.

Client Insights

Industry Expertise

Business services

35%

Energy & natural resources

20%

Manufacturing

15%

Consumer products & services

10%

Dental

10%

Financial services

10%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 30%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

SynchroNet was hired by a retirement plan consulting firm to provide IT services. The company required advanced IT advice, cyber security protection, and responsive IT services. SynchroNet conducted a thorough review of the company's existing technology, IT infrastructure, software, and IT processes. They then implemented a plan for modifications, upgrades, and provided an ongoing service plan. The company primarily interacted with four individuals from SynchroNet, receiving on-demand ad hoc support services from the team. The company was pleased with SynchroNet's services and found them to be a valuable asset.

In another project, SynchroNet was engaged by a law firm to maintain their software and security updates. The law firm was struggling to keep up with the rapid growth of the internet and the increasing need for managed services. SynchroNet provided a comprehensive plan that included spyware monitoring, virus protection, cloud backup, and weekly software updates and patches. The law firm worked with various members of the SynchroNet team, all of whom were highly trained, courteous, and knowledgeable. The law firm was impressed with SynchroNet's proactive approach and the potential problems that were avoided as a result.

Lastly, SynchroNet was hired by a magazine publishing company to provide monthly IT services. They handled everything related to the company's computers, ensuring servers were up and running, and providing remote access. They also advised on when to replace old equipment. The company worked with around four people from the SynchroNet team. The company spent about $2,600 per month on their services, totaling about $94,000 over three years. The company was satisfied with SynchroNet's services and found them to be efficient and reliable.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0