SynchroNet Industries Inc.

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SynchroNet Industries Inc. Is an IT managed services company founded in 1998. Their small team is headquartered in West Seneca, New York. Their services include IT managed services, IT strategy consulting, and cybersecurity.

Client Insights

Industry Expertise

Business services

35%

Energy & natural resources

20%

Manufacturing

15%

Consumer products & services

10%

Dental

10%

Financial services

10%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 30%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

SynchroNet Industries Inc. provided comprehensive IT services to a magazine publishing company based in Buffalo, New York. They ensured the smooth operation of the company's servers, facilitated remote access to computers, and advised on equipment replacement. The company appreciated SynchroNet's efficient ticketing system for resolving computer issues, with most being handled remotely. The partnership began in June 2019 and continues to date, with the publishing company investing approximately $94,000 over the last three years.

In another project, SynchroNet Industries Inc. was contracted by a Third Party Administration (TPA) firm that provides retirement plan services to small and medium businesses. The TPA firm required advanced IT advice, cybersecurity protection, and responsive IT services. SynchroNet reviewed the firm's technology, IT infrastructure, software, and processes, and implemented a plan for modifications, upgrades, and ongoing service. The TPA firm worked primarily with four individuals from SynchroNet's team, and also received on-demand support services.

SynchroNet Industries Inc. was also hired by the law firm of Dempsey & Dempsey to maintain software and provide managed services, including cloud backup. The law firm found it increasingly difficult to keep up with software and security updates and appreciated SynchroNet's prompt support desk help. Impressed by the CEO's knowledge and proactive approach, the law firm chose a comprehensive plan from SynchroNet that included spyware monitoring, virus protection, cloud backup, and weekly software updates and patches. The law firm worked with several members of SynchroNet's team, all of whom were highly trained, courteous, and knowledgeable.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0