Strong CRM

Strong CRM completed a CRM and Marketing Consulting project for an IT company that provides support to K-12 students. The company's goal was to evolve their Revenue Operations Technology Stack, gain advanced analytics on pipeline and customer health, and increase efficiency in service operations. Strong CRM was chosen due to their cultural fit, value for cost, and alignment with company values. They worked on reporting on revenue sources, pipeline health, and revenue retention in CRM and BI, building custom Salesforce apps, and overhauling lead management and pipeline management processes.

In a project with Janek Performance Group, a sales performance firm, Strong CRM was tasked with lead lifecycle automation, executive reporting, and resolving SFDC + Hubspot Sync Issues. The firm found Strong CRM through an online search and chose them for their budget-friendly pricing, cultural fit, and good value for cost. Strong CRM helped with data management and processes in Salesforce and HubSpot, resolving sync issues, improving lead lifecycle management, and providing clarity around key metrics.

For Wreck Check Atlanta, an automotive appraisal company, Strong CRM worked on centralizing lead management, automating follow-ups, and standardizing workflows. The company found Strong CRM through Salesforce and selected them for their good value for cost and communication. Strong CRM consolidated all incoming inquiries into a single dashboard, set up automated reminders and drip campaigns, created consistent pipelines for diminished-value and total-loss claims, and integrated email, SMS, and document uploads directly into StrongCRM to improve the client experience.