Springboard IT

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Springboard IT is a small IT managed services company. Established in 1996, the firm is based in Philadelphia, Pennsylvania. Their team specializes in IT managed services, cloud consulting & SI, and IT strategy consulting.

Client Insights

Industry Expertise

Advertising & marketing

40%

Business services

20%

Education

10%

Media

10%

Medical

10%

Non-profit

5%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 3 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
4 Reviews

Springboard IT was hired by a fast-paced audio/video production company to improve the reliability of their network, optimize their connection between workstations and their server, and enhance their remote work capabilities. They conducted an initial overview of the company's existing network and systems, provided suggestions for improvement, and developed plans for keeping everything up-to-date. Over the years, Springboard IT has assisted in maintaining or upgrading equipment as needed and provided future proposals for planning and budgeting. The company praised Springboard IT's team for their availability, friendliness, and knowledge.

In another project, Springboard IT was hired by a commercial real estate firm to streamline and redesign their IT infrastructure for a new space, with a focus on upgraded audio-visual and conferencing needs. They attended weekly project meetings, provided detailed proposals, and offered post-implementation support. The firm appreciated Springboard IT's involvement from the project's inception to completion, and valued their continued support after the project's completion.

A global advisory firm hired Springboard IT for Mac support, which included assessing and resolving urgent issues and providing ongoing maintenance. Springboard IT's support evolved from helping in crisis mode to a maintenance contract, which effectively kept the firm's Macs in good working order. This involved bi-monthly calls with a Mac specialist familiar with the firm's setup. The firm praised Springboard IT for their quick response times and their ability to understand their needs. They felt as if they were Springboard IT's only client.

Timeliness

4.9

Service Excellence

4.9

Value

4.5

Would Recommend

5.0