Springboard IT

Springboard IT was hired by a video production company to improve the reliability of their network and optimize the connection between work stations and their server. The project also aimed to enhance the company's remote work capabilities. Springboard IT conducted an initial review of the existing network and systems, provided suggestions for improvement, and developed plans for future updates. Over the years, they have assisted in maintaining and upgrading equipment, and provided proposals for future planning. The client praised Springboard's team for their availability, friendliness, and knowledge.

Springboard IT provided ongoing Mac support for a leading global advisory company, including urgent issue resolution and regular maintenance. They also supported two office moves. The collaboration began with ad hoc assistance during crisis situations, but evolved into a maintenance contract for more effective management of the company's Macs. Regular calls with a Mac specialist familiar with the company's setup were key to keeping the focus on client work rather than tech issues. The client felt that they were Springboard's only client, thanks to their readily available support team.

A real estate firm hired Springboard IT for the redesign and relocation of their server during a pandemic-induced assessment of their real estate needs. The goal was to streamline and redesign all IT infrastructure for a new space, with an emphasis on upgraded audiovisual and conferencing needs. Springboard IT attended weekly project meetings, provided proposals and detailed explanations as needed, and offered post-"live for business" support. The client appreciated working with Springboard IT, noting their relief when they found out that the company was their client's current IT provider.