SidekickAdmin

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SidekickAdmin is a phone answering service launched in 2022. Located in Ottawa, Canada, their small team focuses on call center services.

Client Insights

Industry Expertise

Manufacturing

50%

Politics

50%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

SidekickAdmin was engaged by a cleaning company to manage their excessive volume of incoming calls and handle administrative tasks. The company initially discovered SidekickAdmin through a Google search and was impressed with the free trial offered, leading to a full-time partnership. SidekickAdmin's responsibilities as a virtual receptionist included call management, appointment booking, and follow-up communication via email or text message regarding each call's outcome. The project, led by one lead analyst and a team of call handlers, has cost the cleaning company approximately $1,900 USD since its commencement in April 2022, and it is still ongoing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0