Romax

Romax was hired by a US-based university with campuses in various countries to address the issue of delayed mail delivery to their European alumni base. The university sought a vendor who could print and distribute their direct mail appeals in Europe. Romax took charge of printing the university's direct mail assets and suggested ways to make their international mail more efficient. They also handled the sensitive alumni data securely through their FTP site. The university found Romax online, impressed by their good reviews and their secure handling of sensitive data. They invested approximately $32,486 in the project which ran from September 2017 to March 2018.

Fantastic Services, a company that provides cleaning and maintenance services, hired Romax to organize their direct mail campaigns. The goal of the project was to increase revenue and improve brand awareness by acquiring new customers and re-establishing contact with old ones. Romax suggested digitally printing the letters in full color for personalization and adding the company logo onto the envelopes for brand promotion. They also designed sample packs with promotion codes to incentivize customer engagement. The project was managed by Charlene and Chenyse from Romax who ensured quick turnaround times for prompt delivery of the packs.

The English National Opera hired Romax to mail their “What's On Guide” for the launch of their 2019/20 Season. The goal was to ensure customers received the new Guide for ticket booking and to reduce the environmental impact of their mailings. Romax provided advice on the best use of postage assets, printed the envelopes and letters to go with the Guide, and created different envelope advertising for their six different audience groups. They also handled postage for over 30,000 customers. The project was managed by a client services manager and two client services coordinators from Romax. The English National Opera chose Romax based on recommendations from other arts organizations.