Romax

Romax was hired by the English National Opera to mail their "What's On Guide" for the launch of their 2019/20 Season. The goal was to ensure customers received the new Guide to book tickets and to reduce the environmental impact of their mailings. Romax provided advice on the best use of postage assets, printed the envelopes and letters to go with the Guide, created different envelope advertising for their six different audience groups, and handled postage to over 30,000 customers. The project was handled by one client services manager and two client services coordinators.

A U.S.-based institution with 26 different schools and programs hired Romax for their direct marketing needs. The challenge was to reach their Europe-based alumni base in a timely manner. Romax managed the printing of their direct mail assets, suggested ideas to be more efficient with international mail, and securely handled the alumni data. The institution spent about $32,486 on the projects and worked with Romax from September 2017 to March 2018.

Fantastic Services, a cleaning and maintenance service provider, hired Romax to organize their direct mail campaigns. The goal was to increase revenue and improve brand awareness by acquiring new customers and re-establishing contact with previous ones. Romax recommended digitally printing the letters in full color for personalization, adding the company logo onto the envelopes for brand recognition, and designed and ran sample packs with promotion codes. Romax ensured quick turnaround times and continued to send incentivized promo code mailings to prompt additional activity and improve revenue per client. The campaigns were organized by a client services manager and a client account manager.