Real Agency

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Media Lounge is an e-commerce development firm launched in 2008. Their small team is based in Bournemouth, United Kingdom and LONDON , United Kingdom. Their services include e-commerce development, conversion optimization, digital strategy, web design, and more.

Client Insights

Industry Expertise

eCommerce

100%

Client Size Distribution

Small Business (<$10M) 45%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 10%

Common Project Size

$50K-$199K 5 projects

$10K-$49K 3 projects

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
11 Reviews

Real Agency was hired by a personalized gifting company to revamp their slow and outdated e-commerce site. The company, which specializes in customizable chocolate gifts, was suffering from poor website rankings and sought to improve core KPIs. Real Agency was selected based on a team member's recommendation and quickly set to work, transitioning the site from Shopify to Magento. The scope of work included addressing security, hosting, payment issues, and integrating various functionalities such as Stamped loyalty and reviews, Helpscout, Moosend, and Apple and Google Pay. The project was successfully delivered by a dedicated team of three from Real Agency, including a project manager, backend developer, and front-end developer.

The soft drink company, Plenish, sought the services of Real Agency for a migration project from Woocommerce to Shopify. The Head of DTC at Plenish found Real Agency through a referral and selected them based on their competitive pricing, cultural fit, and aligned company values. The migration project also included redesigning the look and feel of the website. The project was successfully handled by a team of 2-5 employees from Real Agency.

Real Agency was also contracted by the jewelry brand, Shaun Leane, to upgrade their website and ensure a seamless customer journey. The Director of Shaun Leane chose Real Agency based on a referral, their budget-friendly pricing, cultural fit, and aligned company values. The scope of work included a CRO initial discovery audit, UX initial discovery audit, project planning, platform setup and styling, product page design, app installation and configuration, custom development, and native development. The project was successfully completed and launched by a team of 2-5 employees from Real Agency.

Timeliness

4.7

Service Excellence

4.8

Value

4.5

Would Recommend

5.0

Awards

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