Ragnarok

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Ragnarok is a midsize software development firm. The New York, New York-based agency was launched in 2012. Their team specializes in custom software development, marketing strategy, email marketing, mobile & app marketing, and more.

Client Insights

Industry Expertise

Consumer products & services

20%

Financial services

20%

Medical

20%

eCommerce

20%

Business services

5%

Education

5%

Media

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$50K-$199K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
3 Reviews

Ragnarok was hired by a cable media company to assist with email production and onboarding with a new Email Service Provider (ESP). The team at Ragnarok was selected for their expertise in email marketing and familiarity with the chosen ESP. They were responsible for setting up transactional emails and workflows, creating an HTML master template, and managing the IP warming process. They also took charge of the full process of email production for a portion of the company's emails. The client was highly satisfied with the seamless transition and the ongoing support from Ragnarok's team, which includes an account manager and a team of producers.

In a project for Quetext, a plagiarism-detection software company, Ragnarok was hired for advertising and email marketing. The client found Ragnarok through a Google search and was impressed by their comprehensive team for marketing, advertising, sales, and strategy building. Ragnarok's team, which included a Customer Success Manager, Strategy expert, and designer, executed the project with ease and perfection, leading to a strong recommendation from the client.

Ragnarok worked with EverWash, a technology company for the car wash industry, to enhance their customer engagement and communication strategies. The project involved onboarding communication plans, multi-channel messaging, onboarding automation process, and win-back campaigns. Ragnarok's team helped to create a new strategy, developed communication content, and created templates for emails, push notifications, and text messages. They also moved the client's automation flows from an in-house system into Braze, a customer engagement platform. The client was pleased with Ragnarok's work, noting that the project resulted in more robust and engaging communication automation and an improved look and feel of their engagement and communication templates.

Timeliness

4.8

Service Excellence

4.8

Value

4.3

Would Recommend

4.7