Ragnarok

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Ragnarok is a midsize software development firm. The New York, New York-based agency was launched in 2012. Their team specializes in custom software development, marketing strategy, email marketing, mobile & app marketing, and more.

Client Insights

Industry Expertise

Consumer products & services

20%

Financial services

20%

Medical

20%

eCommerce

20%

Business services

5%

Education

5%

Media

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$50K-$199K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
3 Reviews

Ragnarok was hired by a cable media company to assist with onboarding a new Email Service Provider (ESP) and managing day-to-day email production. The company, which houses brands such as HISTORY Channel and Lifetime, was seeking a well-versed team in email marketing. Ragnarok was selected for their expertise in the field and familiarity with the new ESP. They were responsible for setting up transactional emails and workflows, creating an HTML master template, and working on IP warming. Currently, they are involved in the full process of email production for a portion of the company's emails. This includes building the HTML, creating the campaign in the ESP, testing Litmus, implementing feedback, and launching after final approval.

Ragnarok was hired by Quetext, a leading plagiarism-detection software company, for advertising and email marketing. The project was managed by Ragnarok's complete development team for Marketing, Advertising, Sales, and Strategy Building. They were chosen through a Google search and were highly recommended for their ease and perfection in handling the project. The team at Ragnarok included a Customer Success Manager, a Strategy expert, and a designer for final email designs.

EverWash, a technology company for the car wash industry, hired Ragnarok to develop, implement, and execute various communication strategies using Braze. The company was facing challenges with the onboarding process due to technical and resource limitations. Ragnarok assisted in onboarding communication plans, multi-channel messaging, onboarding automation process, and win-back campaigns. They created new strategies starting with flowcharts designed on Figma, developed the wording for communication, wrote the copy, and created templates for emails, push notifications, and text messages. The engagement resulted in more robust and engaging communication automation, an updated look and feel, and increased quality of engagement and communication templates.

Timeliness

4.8

Service Excellence

4.8

Value

4.3

Would Recommend

4.7