Profound

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Headquartered in Basingstoke, United Kingdom and Lincoln, United Kingdom, Profound is a digital strategy and user experience design agency. The small company was established in 2005. Their services include digital strategy and ux/ui design.

Client Insights

Industry Expertise

Automotive

20%

Manufacturing

20%

Medical

20%

Retail

20%

eCommerce

20%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 30%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.6
6 Reviews

Profound was hired by Interflora, a community of local artisan florists, to redesign and develop their e-commerce platform. The primary objective was to consolidate three consumer-facing websites and a telesales operation into a single platform, improve customer experience, and increase agility. Profound's team of 6-10 employees worked diligently to deliver a cloud-native composable architecture that offered a compelling user experience. The project was completed within nine months, reducing hosting costs by 20% and increasing the ability to manage site load and marketing campaigns efficiently. The project also equipped Interflora with a strong internal capability to continuously evolve their platform and deliver exceptional customer experiences.

Conquip Engineering Group, a global brand in innovative engineering and manufacturing, engaged Profound to improve the user experience of their multi-region websites and increase conversion rates. Profound was also tasked with managed service maintenance. A team of 2-5 employees from Profound was assigned to the project. They successfully delivered on user journey development, managed service maintenance, and hosting for live and development sites. Profound also provided alert and uptime management, greatly enhancing the user experience and conversion rates on the website.

A Refurbished Electronics Company hired Profound to revamp the front end of their sites and ensure brand style consistency. Profound's team of 2-5 employees was tasked with reimagining the front end of the sites to modernize them and ensure consistency with the brand style guide. The project was successful, and the client was satisfied with the modernized, consistent look and feel of their sites.

Timeliness

4.6

Service Excellence

4.6

Value

4.1

Would Recommend

4.7

Awards

128788

2024