PROCRM

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PROCRM is a CRM consulting and SI company. The Kyiv, Ukraine-based company was established in 2017. The small team offers CRM consulting and SI, ERP consulting and SI, IT managed services, HR Consulting, and more.

Client Insights

Industry Expertise

Information technology

60%

Business services

40%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
3 Reviews

PROCRM was engaged by NCASE/NCARS, a company involved in B2B trade of mobile accessories and retail trade in electric cars, to set up their SRM Bitrix system. The project involved a detailed analysis of the company's workflows to identify areas for automation and improvement. The CRM system was then customized and integrated with existing accounting and support systems. This resulted in improved internal communication, better coordination, and decision-making across the company. After rigorous testing, the employees were trained to ensure effective usage of the system. Post-launch, PROCRM provided ongoing technical support to address any emerging issues. The implementation of the CRM system significantly boosted productivity, improved client management, and enhanced transparency through real-time analytics, leading to improved overall performance. The company found PROCRM through an online search and chose them due to their high ratings, good value for cost, and positive referrals.

Timeliness

5.0

Service Excellence

4.8

Value

4.8

Would Recommend

5.0