Proactive Hospitality Solutions

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Proactive Hospitality Solutions is a small Cape Town, South Africa-based direct marketing company. They specialize in direct marketing, marketing strategy, event marketing, and account-based marketing and were launched in 2016.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Proactive Hospitality Solutions was hired by The Valentino Hotel, a luxury boutique hotel, to manage reservations and implement a digital marketing strategy. The hotel owner discovered Proactive Hospitality Solutions through an online search and the Clutch Site, choosing them for their high ratings, proximity, and aligned company values. The scope of work involved handling all aspects of reservation management, including booking inquiries, reservation confirmations, modifications, and cancellations. Proactive Hospitality Solutions also took charge of guest communication, providing timely and personalized interactions via various channels. The results were impressive, with efficient reservation handling leading to increased booking conversions and guest satisfaction. Enhanced guest communication resulted in positive guest experiences and repeat business. Comprehensive reporting and insights allowed the hotel to track performance, identify opportunities, and make data-driven decisions for business growth. The seamless integration of technology solutions helped streamline operations and enhance productivity.

Timeliness

3.5

Service Excellence

4.5

Value

5.0

Would Recommend

5.0